Do you have this item in different sizes and colours?

Sometimes we do have items in different sizes or colours so please contact us if you are interested.

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How do I know the size is right?

Sizing can vary depending on the label if you are unsure please contact us for measurements or size type.

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When do you leave feedback for buyers?

Once your payment has been recieved feedback will be left shortly after.

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How can I return an item?

Unfortunatley we do not except returns.

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What if I need to exchange an item for a different size?

Exchange is only available if we have the item available in multiple sizes, if you are unsure please check if the item is in multiple sizes befor purchasing and we can hold the other size for 5 days. All additional postage charge will need to be payed by the buyer.

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How can I contact Tealily ?

Contact can be made through My Ebay or via e-mail tealily@gmail.com

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How do I pay for my item ?

There is a few different payment options, payment can be made via bank deposit, money order or credit card.

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Can I buy this item now instead of bidding on it?

Some items will have a buy it now option, if not contact us as we may have multiple items available so we may be able to set up a Buy it Now Option. In some cases Auction may be the only option.

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How much is shipping for this item ?

Standard postage costs are $7.50 for express post and $9.50 for registered post, larger or heavier items will be at a higher rate.

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I am bidding on other items - Does Tealily have combined shipping discounts?

Additional items cost $2 per item *conditions apply.

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When will I recieve my item in the post ?

Express Post items will be recieved the next buisness day after payment has been recieved. Registered Post can take up to 6 Buisness days.

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I live near Cairns, NQLD - Can I pick up my item to avoid shipping costs?

Some items may be able to be collected from the store, please contact us to see if this is available with the item you are interested in.

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Can I bid if I live outside of Australia?

At this stage we are not shipping Oversea's, however please contact us if you are interested as we maybe adding this service in the future.